높은 수준의 식사를 경험할 수 있었고 개인 온천을 마음껏 이용할 수 있어 좋았습니다. 냉장고 안에 음료도 원하는 만큼 마실 수 있었고, 세면도구와 타올도 충분히 제공됩니다. 기념품으로 주는 어메니티도 훌륭하고 주변 풍경도 좋습니다.
다만, 화장실 내 욕조는 물이 잘 빠지지 않고 물이 빠지는 구멍이 오염된 채 노출되어 있었습니다.
高い水準の食事を経験することができ、個人溫泉を思う存分利用することができて良かったです。 冷蔵庫の中の飲み物も好きなだけ飲めたし、洗面用具やタオルも十分に用意されています。 お土産のアメニティも素晴らしいですし、周辺の景色もいいですよ。
ただ、トイレ內の浴槽は水がよく抜けず、水が抜ける穴が汚れたまま露出していました。
겨울 삿포로 여행 계획하면서
여행 마무리로 온천에서 하루 푹 쉬고 오는 일정으로
엄청 열심히 서치하고 결정한 숙소입니다
송영버스 예약하고 가서 삿포로에서 료칸까지 편하게 이동 할수있었구요
진짜 조용하고 깨끗하고 음식도 너무 깔끔하고 맛있었습니다
방에 노천탕이 있는것도 선택이유중 하나였는데 역시 너무좋았어요
하루만 예약한걸 너무 후회했어요
다음 겨울에 꼭!!!!!다시갈 계획입니다
객실이 멋집니다. 단풍철에 와서 뷰가 좋았습니다. 웰컴푸드 사브레가 아주 맛있습니다. 대욕장은 평범한 편입니다.
訪客用戶
夫妻/情侶出遊
套房
入住於2024年12月
2.7
評價於:2025年01月04日
We stayed in Room 300, "Hotaruya," which was clearly designated as a non-smoking room. However, the bathroom had a strong residual smell of smoke, which even spread into the inner part of the room.
During check-in, when inspecting the room, I immediately pointed this out to the reception staff, but they insisted they couldn’t smell anything. After dinner, still finding the smell unbearable, I went down to the front desk to request further action. The staff assured me they would spend an hour deodorizing the room. Unfortunately, the results were ineffective, confirming that the smoke odor was not minor and persisted throughout the night, leaving me feeling nauseous at times.
Even if a previous guest was a heavy smoker, please thoroughly inspect and improve the winter ventilation system in your bathrooms. One staff member claimed not to notice the smell, while another spent an hour trying to remove it with no success. I trust you can check your records to see if anyone smoked in this room, especially since you made it clear during check-in that smoking in a non-smoking room would result in a fine.
This shouldn’t be an issue for the next guest—especially when it’s been explicitly pointed out. I urge your staff to take such concerns seriously. At the very least, they could remove their masks to verify the smell themselves or ask a non-smoking colleague to confirm.
높은 수준의 식사를 경험할 수 있었고 개인 온천을 마음껏 이용할 수 있어 좋았습니다. 냉장고 안에 음료도 원하는 만큼 마실 수 있었고, 세면도구와 타올도 충분히 제공됩니다. 기념품으로 주는 어메니티도 훌륭하고 주변 풍경도 좋습니다.
다만, 화장실 내 욕조는 물이 잘 빠지지 않고 물이 빠지는 구멍이 오염된 채 노출되어 있었습니다.
高い水準の食事を経験することができ、個人溫泉を思う存分利用することができて良かったです。 冷蔵庫の中の飲み物も好きなだけ飲めたし、洗面用具やタオルも十分に用意されています。 お土産のアメニティも素晴らしいですし、周辺の景色もいいですよ。
ただ、トイレ內の浴槽は水がよく抜けず、水が抜ける穴が汚れたまま露出していました。
겨울 삿포로 여행 계획하면서
여행 마무리로 온천에서 하루 푹 쉬고 오는 일정으로
엄청 열심히 서치하고 결정한 숙소입니다
송영버스 예약하고 가서 삿포로에서 료칸까지 편하게 이동 할수있었구요
진짜 조용하고 깨끗하고 음식도 너무 깔끔하고 맛있었습니다
방에 노천탕이 있는것도 선택이유중 하나였는데 역시 너무좋았어요
하루만 예약한걸 너무 후회했어요
다음 겨울에 꼭!!!!!다시갈 계획입니다
객실이 멋집니다. 단풍철에 와서 뷰가 좋았습니다. 웰컴푸드 사브레가 아주 맛있습니다. 대욕장은 평범한 편입니다.
訪客用戶
夫妻/情侶出遊 套房
入住於2024年12月
2.7
評價於:2025年01月04日
We stayed in Room 300, "Hotaruya," which was clearly designated as a non-smoking room. However, the bathroom had a strong residual smell of smoke, which even spread into the inner part of the room.
During check-in, when inspecting the room, I immediately pointed this out to the reception staff, but they insisted they couldn’t smell anything. After dinner, still finding the smell unbearable, I went down to the front desk to request further action. The staff assured me they would spend an hour deodorizing the room. Unfortunately, the results were ineffective, confirming that the smoke odor was not minor and persisted throughout the night, leaving me feeling nauseous at times.
Even if a previous guest was a heavy smoker, please thoroughly inspect and improve the winter ventilation system in your bathrooms. One staff member claimed not to notice the smell, while another spent an hour trying to remove it with no success. I trust you can check your records to see if anyone smoked in this room, especially since you made it clear during check-in that smoking in a non-smoking room would result in a fine.
This shouldn’t be an issue for the next guest—especially when it’s been explicitly pointed out. I urge your staff to take such concerns seriously. At the very least, they could remove their masks to verify the smell themselves or ask a non-smoking colleague to confirm.
Tianjinglidexiong
夫妻/情侶出遊
和洋房帶露天溫泉
入住於2025年08月
SEUNGRI
其他
和洋房帶露天溫泉
入住於2025年02月
202655****
家庭出遊
水療房
入住於2025年02月
訪客用戶
好友出遊
和洋房帶露天溫泉
入住於2025年01月
_WeChat241873****
夫妻/情侶出遊
和洋房帶露天溫泉
入住於2024年12月
LOTUSFRENCHFRY
家庭出遊
套房
入住於2024年10月
訪客用戶
夫妻/情侶出遊
套房
入住於2024年12月
Li Chu Ming
夫妻/情侶出遊
大型和洋式房
入住於2025年04月
生活態度
夫妻/情侶出遊
水療房
入住於2024年10月
訪客用戶
好友出遊
水療房
入住於2025年01月
Tianjinglidexiong
夫妻/情侶出遊 和洋房帶露天溫泉
入住於2025年08月
SEUNGRI
其他 和洋房帶露天溫泉
入住於2025年02月
202655****
家庭出遊 水療房
入住於2025年02月
訪客用戶
好友出遊 和洋房帶露天溫泉
入住於2025年01月
_WeChat241873****
夫妻/情侶出遊 和洋房帶露天溫泉
入住於2024年12月
LOTUSFRENCHFRY
家庭出遊 套房
入住於2024年10月
訪客用戶
夫妻/情侶出遊 套房
入住於2024年12月
Li Chu Ming
夫妻/情侶出遊 大型和洋式房
入住於2025年04月
生活態度
夫妻/情侶出遊 水療房
入住於2024年10月
訪客用戶
好友出遊 水療房
入住於2025年01月